Customer Service Representative

$45,760 - $49,920/Yr

The Coca-Cola Company - Fridley, MN

Full-time

Fridley, MN

Beverage and Tobacco Product Manufacturing

About the position

The Operations Assistant plays a crucial role in supporting the operational functions of the organization by performing various administrative tasks. This position is responsible for processing orders, tracking shipping and delivery performance, and providing confidential support to leadership. The role requires effective communication with both internal and external customers and collaboration with multiple teams to ensure smooth operations.

Responsibilities

• Perform general administrative tasks including processing orders.
• Produce and reconcile shipping, delivery, and service performance tracking.
• Provide confidential administrative support to leadership.
• Conduct general clerical duties.
• Collect and prepare information for various operational reports.
• Interact with internal and external customers.
• Collaborate with multiple teams.
• Perform other duties as assigned.

Requirements

• Strong organizational skills and attention to detail.
• Excellent communication skills, both verbal and written.
• Ability to work collaboratively in a team environment.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Experience in administrative support or operations assistance.

Nice-to-haves

• Familiarity with order processing systems.
• Experience in customer service roles.

Benefits

• Competitive hourly wage of $22 - $24 per hour.
• Flexible schedule options (Monday - Thursday).