Customer Service Representative

Ssi People - Hanover, NJ

Full-time

Hanover, NJ

Administrative and Support Services

About the position

The Customer Service Representative (Patient Support Specialist) at SSi People is responsible for providing exceptional support to customers through various communication channels. This role involves assisting customers with their inquiries and ensuring a high level of satisfaction while managing multiple tasks effectively.

Responsibilities

• Communicate with customers via phone, email, and chat
• Data entry in various platforms

Requirements

• At least 1+ years' of relevant work experience
• Excellent phone etiquette
• Excellent verbal, written, and interpersonal skills
• Ability to multi-task, organize, and prioritize work