Randstad - Dallas, TX

posted 7 days ago

Full-time - Entry Level
Onsite - Dallas, TX
Administrative and Support Services

About the position

Randstad is seeking customer service representatives for a 3rd party call center located near Parkland Hospital in Dallas, Texas. This role involves handling inbound calls and providing excellent customer service. The position is entry-level and offers paid training, with a focus on managing a high volume of calls in a fast-paced environment.

Responsibilities

  • Answering inbound calls only
  • Manage large amounts of incoming calls
  • Handle sensitive customer data

Requirements

  • High school diploma or equivalent
  • Entry level experience
  • Good communication skills
  • Ability to use multiple systems and multi-task in a fast-paced environment

Nice-to-haves

  • Previous call center experience
  • Previous phone and internet experience
  • Active listening skills
  • Telephone etiquette
  • Empathy
  • Typing skills
  • Basic software skills
  • Customer relations
  • Client service

Benefits

  • Health insurance
  • 401K contribution
  • Incentive and recognition program
  • Paid training
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