Customer Service Representative

$42,952 - $43,680/Yr

Systems Ally - Temecula, CA

Full-time - Entry Level

Temecula, CA

About the position

The Customer Service Representative position at Systems Ally in Temecula, CA, is a contract role focused on providing excellent customer service. The representative will handle customer inquiries, perform data entry tasks, and ensure effective communication with clients. The role requires strong typing skills and the ability to multitask in a fast-paced environment. Training will be provided, and the position offers a flexible schedule with a day shift.

Responsibilities

• Handle customer inquiries and provide assistance in a professional manner.
• Perform data entry tasks accurately and efficiently.
• Communicate clearly and effectively with customers over the phone.
• Multitask while managing phone calls and data entry duties.
• Attend training sessions and complete required assessments.

Requirements

• High school diploma or GED.
• 3 years of customer service experience.
• 3 years of experience with Microsoft Outlook.
• Typing speed of 35+ WPM and 10-Key data entry of 5,000 KPH.
• Strong communication skills and attention to detail.

Nice-to-haves

• Retail customer service experience.
• Ability to commute to Temecula, CA.

Benefits

• Health insurance
• Dental insurance
• 401(k)
• Paid time off
• Vision insurance
• Flexible schedule