Customer Service Representative

$40,000 - $55,000/Yr

Gig Co., Ltd - Kansas City, KS

Full-time - Entry Level

Kansas City, KS

Crop Production

About the position

The Customer Service Representative role is an entry-level position within the business development department, focusing on engaging with customers and potential leads. This position is crucial for the success of the sales and business development team, which aims to generate new business and provide exceptional customer support. The role includes comprehensive paid training to ensure representatives are well-equipped to handle customer inquiries and sales processes effectively.

Responsibilities

• Engage daily with potential new leads and provide impeccable customer support to each individual.
• Handle the full cycle of sales from being educated on the account and the territory, scheduling appointments and closing all deals.
• Generate new business.
• Provide in-depth product knowledge to each potential new lead and be prepared for any competitors they may inquire about.
• Document and track various sales activity and trends within the region assigned.
• Work within a team and provide guidance if needed.

Requirements

• Reliable and self-managed individual eager to learn.
• Ability to work as a team but also independently when needed.
• Adaptable and willing to work with newer clients or promotional offerings when they arise.
• Commitment to achieving goals in a team-based setting.

Nice-to-haves

• Willingness to travel occasionally for meetings, conferences, or prospective new client meetings.

Benefits

• Flexible schedule
• Health insurance
• Paid training