Customer Service Representative

$31,200 - $45,760/Yr

Farmers Insurance - Westminster, CO

Part-time - Entry Level

Westminster, CO

Insurance Carriers and Related Activities

About the position

The Customer Service Representative role at Sherman Schrock-Farmers Insurance Agency is an entry-level position aimed at individuals looking to start their career in the insurance industry. The agency is committed to providing ongoing training and support to help new hires develop the necessary skills to excel in customer service and effectively serve clients.

Responsibilities

• Process customer policy change requests.
• Maintain and manage marketing programs.
• Secure all Trailing Documents from customers.
• Complete Evidence of Insurance requests.
• Document each customer contact in Apex.

Requirements

• Possess a genuine willingness to learn, be intuitive and resourceful, and be coachable.
• Possess an upbeat, positive, and enthusiastic attitude.
• Be a great self-starter with a sense of urgency.
• Professional phone etiquette.
• Follow through and exceed current and prospective client expectations.

Benefits

• Hourly Base Salary + Bonus Opportunities
• Hands on Training
• Tuition Reimbursement
• Mon-Fri Schedule
• Evenings Off
• Career Growth Opportunities