Crash Champions - Park City, UT
posted 4 days ago
Full-time - Entry Level
Onsite - Park City, UT
501-1,000 employees
Repair and Maintenance
About the position
The Customer Service Representative at Crash Champions plays a crucial role in ensuring a positive first impression for customers visiting the facility. This position involves managing customer interactions, providing administrative support, and maintaining a clean and organized workspace to enhance customer experience.
Responsibilities
- Ensure that all customers and prospective customers are greeted and assisted in a prompt and professional manner.
- Clean workspace, as this is the first point of contact for customers.
- Effectively manage all incoming phone calls, walk-in business, and written correspondence, directing them to the appropriate person or department.
- Provide clerical and administrative support to the General Managers and Service Advisors.
- Handle receivables, payables, and entry of information into the accounting system and various spreadsheets, balancing month-end statements.
- Perform other related duties as assigned.
Requirements
- Interpersonal and customer service skills.
- Analytical and problem-solving skills.
- Multitasking and organizational skills.
- Ability to answer a high volume of calls and/or emails daily.
- Attentiveness and patience.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- 401(k) matching
- Competitive pay
- Weekly Paychecks
- Medical/Vision/Dental Insurance
- Additional elective benefits
