Customer Service Representative

$31,200 - $40,747/Yr

BCforward - Boise, ID

Full-time - Entry Level

Boise, ID

5,001-10,000 employees

Professional, Scientific, and Technical Services

About the position

The Customer Service Representative role at BCforward involves applying foundational principles and concepts in customer relations to support team efforts. The position requires effective communication and customer service skills, along with the ability to work independently within defined parameters. This is a contract position based in Boise, ID, with a potential duration of over 24 months and a possibility of extension.

Responsibilities

• Provide information, analysis, and recommendations to support team efforts.
• Exercise independent judgment within defined parameters.
• Develop expertise and practical knowledge of applications within the business environment.

Requirements

• Typically a Bachelor's degree or equivalent experience and/or 1-2 years related experience or Master's degree.
• Basic knowledge in the field of Customer Relations.
• Demonstrated verbal communication and customer service skills.
• Knowledge of microcomputer hardware and basic-level knowledge of operating systems software.
• Demonstrated writing and correspondence skills.

Benefits

• Major medical insurance
• Health Savings Account (HSA)
• Dental insurance
• Vision insurance
• Employer-provided group life insurance
• Voluntary life insurance
• Short-term disability
• Long-term disability
• 401k