Customer Service Representative

$37,440 - $45,760/Yr

FASTSIGNS #301301 - Waukesha, WI

Full-time - Mid Level

Waukesha, WI

About the position

FASTSIGNS #301301 is seeking a Customer Service Representative to serve as the primary contact for both current and prospective customers. This role involves preparing estimates, implementing work orders, and ensuring timely delivery of finished orders while actively participating in team meetings and contributing to the success of the FASTSIGNS Center.

Responsibilities

• Serve as the initial contact for customers in the FASTSIGNS Center.
• Prepare estimates and implement work orders.
• Ensure timely delivery of finished orders.
• Participate in daily team meetings and execute business and marketing plans.
• Build long-lasting relationships with customers through various communication methods.

Requirements

• High school diploma or GED.
• 2-3 years of retail or counter sales experience preferred.
• Strong organizational skills.
• Basic computer skills.
• Ability to work under pressure and produce high-quality work.

Nice-to-haves

• Outgoing and responsive personality.
• Eager to learn and build relationships.
• Great listening skills.

Benefits

• Competitive Pay
• Paid Vacation and Holidays
• Performance Bonus
• Ongoing Training Opportunities