Customer Service Representative

$37,440 - $45,760/Yr

Archbold Refuse Service - Archbold, OH

Full-time - Entry Level

Archbold, OH

Waste Management and Remediation Services

About the position

The Customer Service Representative at Archbold Refuse Service is responsible for providing exceptional front-line support to customers while managing data entry tasks. This role requires strong communication skills, patience, and the ability to multitask in a fast-paced environment. The position is full-time and offers various benefits.

Responsibilities

• Provide front-line customer service support via phone and in-person.
• Perform data entry tasks accurately and efficiently.
• Listen actively to customer inquiries and provide appropriate solutions.
• Multitask effectively in a fast-paced environment.
• Maintain attention to detail in all communications and data entry.

Requirements

• Superb phone skills and communication abilities.
• Patience and empathy when dealing with customers.
• Excellent active listening skills.
• Ability to multitask in a fast-paced environment.
• Attention to detail in customer interactions and data entry.

Benefits

• Paid vacation
• Profit sharing
• 401K
• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance