Customer Service Representative

San Francisco Health PlanSan Francisco, CA
372d$54,829 - $58,074

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About The Position

As a Customer Service Representative at San Francisco Health Plan (SFHP), you will provide essential health plan information and assistance to members, prospective members, providers, and the public. This role focuses on enhancing the customer experience by addressing inquiries, educating clients about plan benefits, and ensuring effective communication regarding healthcare coverage. You will report to the Customer Service Supervisor and play a vital role in supporting the health plan's mission to serve the community.

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