Waring Oil Company - Baton Rouge, LA
posted 2 months ago
We are seeking a detail-oriented customer service representative, with a pleasant demeanor, to play a key role in the success of our company by maintaining a positive relationship with a wide variety of Waring Oil fuel and lubricant accounts. The ideal candidate will be responsible for ensuring customer satisfaction and providing professional customer support while effectively managing the point of sale (POS) system for fuel pumps at various locations including Biloxi, Louisville, and Jackson. This position requires a proactive approach to customer service, with an emphasis on communication and problem-solving skills. The representative will interact with customers through various channels, including phone calls, emails, and face-to-face meetings, ensuring that all inquiries are addressed promptly and efficiently. Additionally, the role involves processing orders, maintaining accurate records of customer interactions, and providing feedback on the efficiency of the customer service process. The representative will also be expected to collaborate with colleagues as necessary to resolve customer issues and improve service delivery.