Logan Health - Kalispell, MT
posted 14 days ago
The Patient Accounting Specialist plays a crucial role in coordinating and facilitating patient medical billing and collection activities within assigned areas. These areas may include billing, payment posting, collections, payer claims research, customer service, and accounts receivable. The specialist is responsible for ensuring that all patient accounts are managed effectively and efficiently, contributing to the overall financial health of the organization. This position requires a strong understanding of medical billing processes, excellent communication skills, and the ability to handle sensitive information with discretion and professionalism. In this role, the Patient Accounting Specialist will analyze and interpret account data to facilitate timely claim and payment resolution. This involves collaborating with various stakeholders, including patients, providers, and insurance payers, to resolve any issues that may arise. The specialist will also be responsible for posting payments and adjustments according to established policies and procedures, ensuring that all account information is accurate and up-to-date within the billing system. The position demands a detail-oriented individual who can identify credits, variances, and trends in account data, taking appropriate actions to resolve discrepancies in a timely manner. The specialist will maintain open and professional communication with leadership and staff, providing exceptional customer service to stakeholders regarding their questions and concerns. Participation in team meetings and activities is also expected, contributing to the overall goals and philosophy of the department while maintaining a positive and open-minded approach to continuous improvement.