Windcrest Animal Hospital - Wilmington, DE

posted 5 days ago

Part-time - Entry Level
Wilmington, DE
Professional, Scientific, and Technical Services

About the position

The Customer Service Representative (CSR) at WIndcrest Animal Hospital plays a crucial role in providing exceptional service to clients and their pets. This position is designed for individuals who are passionate about animal care and customer service, aiming to create a positive experience for clients in a veterinary setting. The CSR will engage with clients, manage inquiries, and contribute to the overall workflow and client experience within the hospital.

Responsibilities

  • Engage with clients and provide exceptional customer service in a veterinary setting.
  • Manage client inquiries and assist with scheduling appointments.
  • Contribute ideas to improve workflow and client experience.
  • Support the veterinary team in delivering high-quality animal care.
  • Handle stressful situations with empathy and professionalism.

Requirements

  • High school diploma or GED is preferred.
  • Experience in customer service, preferably in a veterinary or animal care environment.

Nice-to-haves

  • Veterinary experience is desired but not required.
  • Ability to work flexible hours, including weekends as needed.

Benefits

  • 401(k)
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Vision insurance
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