Customer Service Representative

$31,200 - $41,600/Yr

J & J Exterminating Of New Orleans - New Orleans, LA

Full-time - Entry Level

New Orleans, LA

Administrative and Support Services

About the position

J&J Exterminating is seeking a Customer Service Representative to join their team in New Orleans, LA. This full-time position offers a stable work environment with a focus on providing excellent service to customers. The role involves communication with team members and customers, handling financial transactions, and scheduling requests, all while maintaining a positive and professional demeanor. The company values a supportive culture and offers paid training to ensure employees are well-prepared for their responsibilities.

Responsibilities

• Provide excellent communication with team members, supervisors, and customers.
• Address customer concerns and questions regarding inspection and pest control services.
• Collect and document financial transactions.
• Schedule customer requests and process new customer agreements.

Requirements

• High school diploma or GED.
• Proficiency in Microsoft Word and Excel.
• Basic typing skills.
• Technology literacy.
• Clear background check and drug testing.

Benefits

• Paid training
• Health savings account
• Disability insurance
• Health insurance
• Dental insurance
• 401(k)
• Paid time off
• Vision insurance
• 401(k) matching
• Opportunities for advancement
• Life insurance
• Referral program