Customer Service Representative

$43,680 - $49,920/Yr

Unclassified - Commerce City, CO

Full-time - Entry Level

Commerce City, CO

About the position

Absolute Electrical, Plumbing, Heating & Air is seeking a Customer Service Representative to join their team. This full-time position offers a competitive hourly wage of $21-$26, depending on experience, with opportunities for performance-based pay. The role involves taking inbound calls from customers, managing data entry, and promoting services to enhance customer loyalty. The company emphasizes ongoing training and development, making it an excellent opportunity for those looking to grow in their careers.

Responsibilities

• Take inbound calls from new and existing customers and convert them into lifelong customers.
• Make outbound calls to membership-holding customers for maintenance visits.
• Communicate promotions, sales, and cross-selling opportunities to customers.
• Perform data entry of sensitive information.
• Provide general inbound customer service.

Requirements

• Previous customer service experience, particularly in inbound call handling.
• Strong attention to detail and ability to multitask.
• Conscientious team player with honesty and integrity.

Nice-to-haves

• Experience with Service Titan preferred but not required.

Benefits

• Paid holidays
• Disability insurance
• Health insurance
• Dental insurance
• Paid time off
• Vision insurance
• 401(k) matching
• Life insurance