Customer Service Representative

$37,440 - $41,600/Yr

Hci Environmental & Engineering Service - Corona, CA

Full-time - Entry Level

Corona, CA

Truck Transportation

About the position

HCI Environmental is seeking a detail-oriented and highly organized Customer Service Representative to provide administrative support to the compliance department. This entry-level position offers opportunities for advancement in a fast-paced environment, making it ideal for individuals eager to build a career in a growing industry.

Responsibilities

• Provide administrative support to the compliance department.
• Assist with data entry for job-related paperwork.
• Organize and file environmental documents, including inbound waste profiles, profile approvals, and manifests.
• Prepare work orders for upcoming field projects.
• Contact clients to schedule various environmental services.
• Develop scopes of work and pricing for project needs.
• Enter sales leads into the CRM system and follow up with relevant prospects.
• Answer multi-line phone systems to address client inquiries.
• Problem-solve and think creatively to address unique challenges.
• Perform other duties as assigned.

Requirements

• Bilingual in English and another language.
• Strong verbal and written communication abilities.
• Excellent multitasking skills and the ability to work efficiently under pressure.
• Proficiency in providing quick and friendly customer service.
• Punctuality and reliability for scheduled shifts.
• The initiative to identify and address tasks independently.

Benefits

• Paid training
• Health insurance
• Paid time off
• On-the-job training
• Opportunities for advancement