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Imko Workforce Solutions - Lenexa, KS

posted about 2 months ago

Full-time - Entry Level
Onsite - Lenexa, KS
Administrative and Support Services

About the position

The Customer Service Representative position at IMKO Workforce Solutions involves providing support in a call center environment. The role is designed for entry-level candidates and offers an opportunity for growth within the company. The position is based in Lenexa, KS, and is not remote, requiring in-person attendance in a casual office setting.

Responsibilities

  • Provide excellent customer service to clients via phone calls.
  • Assist customers with inquiries and resolve issues in a timely manner.
  • Maintain a positive and professional demeanor while interacting with customers.
  • Document customer interactions and feedback accurately.

Requirements

  • Entry-level position with no prior experience required.
  • Strong communication skills, both verbal and written.
  • Ability to work in a team-oriented environment.
  • Basic computer skills and familiarity with call center operations.

Nice-to-haves

  • Previous experience in customer service or call center environment is a plus.

Benefits

  • Casual office environment.
  • Opportunities for growth within the company.
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