Nidec Drive Technology America - Glendale Heights, IL
posted 5 days ago
The Customer Service Representative is responsible for delivering exceptional customer service to both internal and external customers. This role requires a strong understanding of company products and programs, as well as the ability to collaborate with the technical support team. The representative will manage customer inquiries, resolve issues, and ensure customer satisfaction, with the primary objective of establishing and maintaining long-term relationships to drive customer loyalty and retention through effective communication and problem-solving skills.