Crash Champions - Tysons, VA
posted 24 days ago
Full-time - Entry Level
Onsite - Tysons, VA
501-1,000 employees
Repair and Maintenance
About the position
The position at Crash Champions involves providing exceptional customer service and administrative support within a busy collision repair facility. The role is crucial as it serves as the first point of contact for customers, ensuring they receive prompt and professional assistance. The individual will manage communications, support the General Managers and Service Advisors, and handle various clerical tasks to maintain efficient operations.
Responsibilities
- Ensure that all customers and prospective customers are greeted and assisted in a prompt and professional manner.
- Clean workspace, as this is the first point of contact for customers with our facility.
- Effectively manage all incoming phone calls, walk-in business, and written correspondence, directing such matters to the appropriate person or department.
- Provide clerical and administrative support to the General Managers and Service Advisors.
- Handle receivables, payables, entry of information into the accounting system and various spreadsheets, and balance month-end statements.
- Perform other related duties as assigned.
Requirements
- Interpersonal and customer service skills.
- Analytical and problem-solving skills.
- Multitasking and organizational skills.
- Ability to answer a high volume of calls and/or emails daily.
- Attentiveness and patience.
Benefits
- Competitive pay
- Weekly Paychecks
- 401K with company match
- Medical/Vision/Dental Insurance
- Additional elective benefits
