Customer Service Representative

U-Haul - Dayton, OH

Part-time - Entry Level

Dayton, OH

Rental and Leasing Services

About the position

The Customer Service Representative at U-Haul plays a crucial role in providing exceptional service to customers. This position involves assisting customers with U-Haul products and services, managing rentals and inventory using technology, and ensuring equipment is well-maintained. The role offers opportunities for on-the-job education and career advancement within a supportive team environment.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Participate in ongoing continuous U-Haul education through U-Haul University.

Requirements

• Valid driver's license and ability to maintain a good driving record.
• High school diploma or equivalent.

Benefits

• Paid holidays
• Health insurance
• Dental insurance
• 401(k)
• Employee assistance program
• Vision insurance
• Gym membership
• Employee stock ownership plan
• Opportunities for advancement
• Life insurance