Customer Service Representative

$45,380 - $77,162/Yr

Unclassified - Oklahoma City, OK

Part-time,Full-time - Entry Level

Oklahoma City, OK

About the position

The Customer Service Representative at Old Glory United is responsible for delivering exceptional customer service and support to clients. This role involves direct communication with customers through various channels, addressing inquiries, processing transactions, and maintaining accurate customer records.

Responsibilities

• Communicate with customers via phone, email, and in-person
• Handle customer inquiries and resolve issues promptly
• Process orders, returns, and exchanges accurately
• Perform data entry tasks to update customer records
• Provide information about products and services
• Assist with cash handling and transactions

Requirements

• Proficient in Microsoft Office applications
• Bilingual in English and Spanish is a plus
• Excellent communication skills with proper phone etiquette
• Ability to analyze and solve customer problems effectively
• Experience in customer support or client services is beneficial