The National Lime And Stone Company - North Canton, OH
posted 3 months ago
Full-time - Entry Level
Onsite - North Canton, OH
Heavy and Civil Engineering Construction
About the position
The Customer Service Representative at The National Lime and Stone Company is responsible for providing exceptional customer service by addressing inquiries, offering support, and collaborating with management to stay informed about products and policies. This role requires effective communication skills and the ability to work in a fast-paced environment, ensuring customer satisfaction and adherence to company policies.
Responsibilities
- Answer incoming customer inquiries
- Collaborate with management to stay updated on products, services, and policies
- Engage with customers in a friendly and professional manner
- Offer support and solutions to customers in accordance with the company's customer service policies
- Perform other duties as requested
Requirements
- High school diploma or GED
- 1 year of customer service experience
- Proficiency in Microsoft Word and Excel
- Good verbal and written communication skills
- Ability to work in a fast-paced environment
- Self-motivated and a team player
Nice-to-haves
- Trucking knowledge
Benefits
- Health insurance
- Dental insurance
- 401(k)
- Paid time off
- 401(k) matching
