Customer Service Representative
XPO•Memphis, TN
311d•$21
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About The Position
As a Customer Service Representative at XPO, you will be responsible for assisting customers with inquiries, processing shipments, and performing general clerical duties. You will need to bill shipments according to applicable tariffs and pricing agreements, recognize and resolve documentation errors, and assist customers with tracing shipments, rate quotes, tariff discrepancies, and billing questions. The role requires you to walk and/or stand for extended periods on a loading dock that is not climate-controlled and may be slippery.
