Customer Service Representative

$46,800 - $46,800/Yr

A & H Management - Richmond, VA

Full-time - Entry Level

Richmond, VA

Real Estate

About the position

The Entry Level Customer Service Representative at A&H Management Inc. is responsible for determining customer eligibility, processing orders, and building trusting relationships with clients. This role emphasizes exceptional customer service, aiming to exceed customer expectations while supporting the professional and personal growth of employees. The position is designed for individuals looking to grow within the company and take on new challenges in their careers.

Responsibilities

• Act as the primary point of contact for all new customers during the sales process.
• Build customer loyalty through exceptional listening and relationship building.
• Communicate with customers with empathy and sincerity while processing sales efficiently.
• Manage sensitive customer information and adhere to compliance standards.
• Use provided resources and sales tactics to identify custom solutions and anticipate customer needs.
• Meet and exceed performance standards set by Senior Management.

Requirements

• Minimum of high school diploma or equivalent; college degree or currently pursuing preferred.
• Proven success in a customer service and consultative sales environment.
• Ability to work cohesively with Sales and Customer Service teams to achieve common sales targets.
• Passion for people and developing genuine relationships.
• Reliable and able to work flexible full-time hours.

Nice-to-haves

• Enjoys a fast-paced working environment.
• Intelligent, mindful, and humble.

Benefits

• Bonus opportunities
• Commission pay
• Uncapped commission