Customer Service Representative
Greater Cleveland Regional Transit Authority•Cleveland, OH
488d•$39,333 - $65,562
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About The Position
The Customer Service Representative at the Greater Cleveland Regional Transit Authority (GCRTA) is responsible for providing exceptional customer service to the public, assisting with trip planning, fare applications, and general inquiries. This role requires a strong knowledge of GCRTA services and routes, as well as the ability to handle customer concerns effectively. The representative will work in an office environment, ensuring a safe and secure atmosphere while promoting the mission of connecting the community.
