Customer Service Representative

Gasper Landscapes Design & Construction - Richboro, PA

Full-time - Entry Level

Richboro, PA

About the position

The Customer Service Representative at Gasper Landscapes, Inc. plays a vital role in ensuring exceptional service to customers while supporting various departments within the company. This position is ideal for individuals who enjoy customer interaction and are interested in learning about purchasing, marketing, and retail operations. The role requires strong communication skills and a team-oriented mindset, contributing to the company's reputation for high-quality products and services.

Responsibilities

• Answering customer service calls and handling inquiries.
• Processing e-commerce orders and monitoring the e-commerce inbox.
• Providing administrative support and data entry for the Purchasing and Customer Service departments.
• Assisting in preparing catalogs by compiling product information and photographs for the Marketing department.

Requirements

• Proficiency in Microsoft Office Suite, including Excel and Outlook.
• Strong communication skills, both verbal and written.
• Experience in a customer service-oriented role.
• Attention to detail and ability to work efficiently and accurately.

Nice-to-haves

• Flexibility to work some early evenings and weekends.

Benefits

• Profit sharing
• Health insurance
• Dental insurance
• Paid time off
• 401(k) matching