Customer Service Representative
$35,360 - $39,520/Yr
Severna Park Veterinary Hospital - Severna Park, MD
posted 4 days ago
Part-time,Full-time - Entry Level
Severna Park, MD
Professional, Scientific, and Technical Services
About the position
The Customer Service Representative at Severna Park Veterinary Hospital plays a crucial role in creating a positive first impression for clients and their pets. This position involves managing front desk operations, including answering phones, checking in clients, and processing payments, all while providing comfort and compassion in a potentially chaotic environment.
Responsibilities
- Answer phone calls and greet clients at the front desk.
- Check in clients and receive payments.
- Provide comfort and care to clients and patients during busy or emergency situations.
Requirements
- Computer literacy is required.
- Excellent phone etiquette is necessary.
- Ability to lift up to 50 pounds is required.
- Ability to sit for long periods of time is necessary.
- Availability between 2pm and 9pm on weekdays and 9am-1pm on weekends is required.
- Background check and drug test are required.
Benefits
- Paid time off
