Customer Service Representative

$27,040 - $31,200/Yr

48 Bowl - Lincoln, NE

Part-time - Entry Level

Lincoln, NE

Amusement, Gambling, and Recreation Industries

About the position

The Customer Service Representative at 48 Bowl Inc. in Lincoln, NE, is a part-time role focused on providing excellent service to customers in a welcoming environment. The position involves cross-training in various areas to ensure a comprehensive understanding of customer needs and operational procedures.

Responsibilities

• Greet customers and make them feel at home
• Answer any questions the customers may have
• Assist customers in preparing their orders
• Clean work area as needed to maintain a tidy work environment
• Respond to all complaints in a friendly and professional manner

Requirements

• Friendly attitude even when dealing with disgruntled customers/employees
• Responsible and proven ability to maintain scheduling commitments
• Ability to problem solve quickly concerns customers may have
• Good communication skills with customers