Customer Service Representative

$58,240 - $58,240/Yr

Expert Brand - Vernon, CA

Full-time - Mid Level

Vernon, CA

Apparel Manufacturing

About the position

As a Customer Service Representative, you will be responsible for driving sales and revenue growth by developing and maintaining relationships with clients. This role is crucial in identifying new business opportunities and providing tailored solutions to meet clients' needs, ensuring high levels of customer satisfaction and engagement.

Responsibilities

• Communicate with clients to understand their business needs and objectives
• Conduct market research and analyze trends to identify potential opportunities
• Manage and grow existing client accounts through effective customer service management strategies
• Lead the sales process from prospecting to closing deals
• Collaborate with internal teams to deliver solutions
• Negotiate contracts and agreements with clients
• Provide technical sales support to clients as needed

Requirements

• Proven experience in business development, sales, or customer service account management
• Strong ability to analyze market trends and competitor activities
• Excellent communication skills with the ability to effectively interact with clients
• Demonstrated success in achieving sales targets and driving revenue growth
• Experience in the apparel industry

Nice-to-haves

• Experience in the apparel/fashion industry (Preferred)

Benefits

• 401(k) matching