Customer Service Representative

Coremark Careers - Bryant, AR

Full-time

Bryant, AR

About the position

The Customer Service Representative at Performance Foodservice is responsible for assisting customers with order entries and inquiries, ensuring customer satisfaction, and addressing any issues that arise. This role involves effective communication with customers, vendors, and co-workers, and requires a team-oriented approach to support the company's operations.

Responsibilities

• Effectively communicate with customers
• Process telephone orders for customers
• Work with customers and sales associates to effectively manage their deliveries
• Efficiently evaluate and respond to customer orders and requests
• Perform data entry
• Work onsite in Little Rock
• Perform other related duties as assigned.

Requirements

• High School Diploma/GED
• 6 - 12 Months of customer service, call center, and/or related experience.

Nice-to-haves

• 1 - 2 Years of customer service, call center, and/or related experience within the foodservice industry
• Ten Key basic computer skills
• Microsoft Word, Excel, and Outlook proficiency
• Foodservice knowledge
• Bilingual skills