Abacus Service Corporation - Chandler, AZ

posted 13 days ago

Full-time - Entry Level
Chandler, AZ
Professional, Scientific, and Technical Services

About the position

We are seeking a Customer Service Representative to join our team, responsible for providing exceptional customer service and support to clients. This role involves direct communication with customers and requires a proactive approach to resolving inquiries and issues.

Responsibilities

  • Communicate with customers via phone, email, and in-person
  • Handle customer inquiries and resolve issues promptly
  • Perform data entry and maintain customer records accurately
  • Assist with cash handling and transactions
  • Analyze customer needs to recommend appropriate products or services

Requirements

  • Excellent communication skills
  • Strong problem-solving abilities
  • Experience in customer service
  • Ability to perform data entry accurately
  • Cash handling experience

Nice-to-haves

  • Familiarity with customer service software
  • Bilingual skills

Benefits

  • 401(k)
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Vision insurance
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