Customer Service Representative

Family Dollar Stores Of Texas - Crockett, TX

Full-time - Entry Level

Crockett, TX

General Merchandise Retailers

About the position

As a Customer Service Representative at Family Dollar, you will play a crucial role in delivering exceptional service to customers while ensuring a well-maintained shopping environment. Your responsibilities will include assisting customers with their selections, processing transactions, and maintaining store organization and cleanliness.

Responsibilities

• Provide customer engagement in a positive and approachable manner.
• Assist in maintaining a clean, well-stocked store for customers during their shopping experience.
• Help in unloading merchandise from delivery trucks and organizing it in the store.
• Transport merchandise from the stockroom to the sales floor.
• Independently stock shelves and recover merchandise in the store.
• Accurately handle customer funds and process transactions using the POS system.
• Remain aware of customer activity to ensure a safe and secure shopping environment.
• Perform all other duties as assigned to maintain effective and profitable store operations.

Requirements

• Prefer completion of high school or equivalent education.
• Ability to follow directives and interpret retail operational documents as assigned.
• Prefer experience working in retail, hotel, restaurant, grocery, or drug store environments.
• Ability to regularly lift up to 40 lbs. and occasionally up to 55 lbs.
• Must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.

Nice-to-haves

• Customer Focus
• Developing Potential
• Results Driven
• Strong Organizational Skills
• Communication Skills
• Problem-Solving/Decision-Making
• Job Knowledge
• Relationship Management