Customer Service Representative

Unclassified

Full-time - Mid Level

About the position

The Customer Service Representative role at Heartland Blvd in Edgewood, NY, is designed for a mid-level professional to provide exceptional customer service in a fast-paced office environment. The position involves handling customer orders, addressing daily requests, and supporting sales operations while maintaining accurate records in the sales computer system.

Responsibilities

• Take customer orders and process requests efficiently.
• Handle daily customer inquiries and provide timely responses.
• Support sales operations by updating the sales computer system.
• Maintain and update customer sheets and records.
• Perform miscellaneous office duties as required.

Requirements

• Mid-level experience in customer service or related field.
• Strong computer skills for data entry and system updates.
• Ability to communicate professionally and articulately with customers.
• Self-motivated and responsible work ethic.
• Punctuality and reliability in attendance.