Customer Service Representative

$31,200 - $33,280/Yr

Loanmax Title Loans - Shawnee, KS

Full-time - Entry Level

Shawnee, KS

501-1,000 employees

About the position

The Customer Service Representative at LoanMax Title Loans plays a crucial role in assisting potential borrowers and current customers with inquiries about loan products, managing loans and payments, and maintaining daily communication with customers. This position emphasizes excellent customer service and aims to provide a hassle-free experience for clients seeking title loans.

Responsibilities

• Assist potential borrowers and current customers with questions regarding loan products.
• Evaluate vehicles for loan purposes.
• Manage customer loans and payments effectively.
• Communicate daily with customers regarding their accounts.
• Make courtesy calls when necessary.

Requirements

• High school diploma or GED required.
• Previous customer service experience preferred.
• Computer and data entry experience required.
• Excellent communication skills are essential.
• Detail-oriented with a great attitude.

Benefits

• Paid training
• Paid holidays
• On-the-job training