Customer Service Representative

$36,000 - $40,000/Yr

Allstate - Jeffrey Dziedzic Agency - Yorkville, IL

Full-time - Entry Level

Yorkville, IL

About the position

The Customer Service Representative role at Jeffrey Dziedzic - Allstate Insurance involves engaging with current customers and the community to provide exceptional service and support. This position focuses on helping customers understand the value of insurance products while fostering long-term relationships. The role offers opportunities for growth and advancement within a supportive and energetic work environment.

Responsibilities

• Service existing insurance customers with payments and questions.
• Help protect customers by offering Allstate products that will meet their needs.
• Serve the local community by helping them prepare for life's uncertainties.
• Educate current customers on how to protect their families and assets.
• Provide a positive customer experience.

Requirements

• No insurance experience required but is a plus.
• Willing to obtain necessary Property & Casualty license.
• Confident, motivated individual.
• Comfortable with using computers and multiple applications.
• Able to multi-task, follow through, and follow-up.
• Have excellent verbal and written communication skills.

Nice-to-haves

• Experience in customer service is preferred.
• Knowledge of insurance products is a plus.

Benefits

• Comprehensive on-the-job training.
• Continuous learning and development courses available through Allstate University.
• Positive work environment with a fun, energetic culture.
• Advancement opportunities with base salary plus bonus opportunities.