Customer Service Representative

Aston Carter - Tempe, AZ

Full-time

Tempe, AZ

Administrative and Support Services

About the position

The Customer Service Representative role at Aston Carter involves managing active network disruptions in the transportation network space. Associates will handle inbound and outbound calls, communicate with drivers to resolve issues, and work in a non-scripted environment. The position requires flexibility to work various schedules, including weekends.

Responsibilities

• Handle 60-80 inbound/outbound calls per day
• Communicate with drivers to resolve issues
• Work in a non-scripted environment

Requirements

• Call center experience
• Problem solving skills
• Tech savvy
• Knowledge of Microsoft Office
• Flexibility to work weekdays and weekends from 9:30am to 6pm