Crash Champions - Park City, UT
posted 3 months ago
Full-time - Entry Level
Onsite - Park City, UT
501-1,000 employees
Repair and Maintenance
About the position
The Customer Service Representative at Crash Champions plays a crucial role in ensuring a positive first impression for customers visiting the facility. This position involves managing customer interactions, providing administrative support, and maintaining a clean and welcoming workspace. The representative is responsible for handling various customer inquiries and assisting with clerical tasks to support the General Managers and Service Advisors.
Responsibilities
- Ensure that all customers and prospective customers are greeted and assisted in a prompt and professional manner.
- Clean workspace, this is the first point of contact our customers have with our facility.
- Effectively manage all incoming phone calls, walk-in business, and written correspondence, and direct such matters to the appropriate person or department.
- Provide clerical and administrative support to the General Managers and Service Advisors.
- Handle receivables, payables, entry of information into the accounting system and various spreadsheets and balance month end statements.
- Perform other related duties as assigned.
Requirements
- Interpersonal and customer service skills.
- Analytical and problem-solving skills.
- Multitasking and organizational skills.
- Ability to answer a high volume of calls and/or emails daily.
- Attentiveness and patience.
Benefits
- Competitive pay
- Weekly Paychecks
- 401K with company match
- Medical/Vision/Dental Insurance
- Additional elective benefits
