Customer Service Representative

$36,650 - $44,970/Yr

Partners Personnel - Gainesville, GA

Full-time

Gainesville, GA

Administrative and Support Services

About the position

The Customer Service Representative position at a local family-owned logistics company involves acting as a liaison between truck drivers and customers, particularly during the busy holiday season. The role requires effective communication and problem-solving skills to address any issues that arise between drivers and customers. This is a full-time position with flexible scheduling options after an initial training period.

Responsibilities

• Serve as the main point of contact for truck drivers and customers.
• Address and resolve any issues that arise between drivers and customers.
• Communicate effectively with drivers to ensure smooth operations.
• Assist in dispatching and coordinating logistics during the busy holiday season.

Requirements

• Experience in customer service is required.
• Ability to communicate effectively in English.

Benefits

• Competitive hourly pay ranging from $17.62 to $21.62.
• Flexible scheduling options after training.
• Potential for permanent employment based on performance.