Customer Service Representative

$46,133 - $65,405/Yr

Florida One Insurance Agency - Orlando, FL

Full-time - Entry Level

Orlando, FL

Insurance Carriers and Related Activities

About the position

Join Florida One Insurance as a Full Time Customer Service Representative and immerse yourself in a dynamic work environment where your passion for customer care will shine. This onsite position offers the opportunity to engage directly with clients, helping to solve their insurance-related needs while honing your problem-solving skills. You'll thrive in a culture that prioritizes empathy and integrity, allowing you to make a real difference in our customers' lives.

Responsibilities

• Engage directly with clients to solve their insurance-related needs.
• Assist clients in navigating the complexities of insurance.
• Maintain accurate records and adhere to regulatory requirements.
• Cultivate professional relationships through networking activities.
• Stay informed about industry trends and best practices.

Requirements

• Exceptional communication skills for client interaction.
• Strong analytical skills to assess client needs.
• Attention to detail for maintaining accurate records.
• Excellent problem-solving skills to address client inquiries.
• Customer-centric mindset to prioritize client satisfaction.
• Adaptability and proactive approach in a fast-paced environment.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Paid time off