E-solutions It Services Private Limited - Westlake, OH
posted 4 days ago
The Customer Service Representative at E-Solutions IT Services is responsible for managing customer interactions and ensuring a positive customer experience. This role involves acting as a single point of contact for customers, handling inquiries related to the order to cash process, and utilizing customer relationship management systems to maintain quality data. The representative will also collaborate with internal teams to meet customer needs and contribute to continuous improvement initiatives.