Customer Service Representative

Larkin Community Hospital - South Miami, FL

Full-time - Entry Level

South Miami, FL

Hospitals

About the position

The Customer Service Representative at Larkin Community Hospital is responsible for providing exceptional service to patients and their families by addressing inquiries and resolving complaints. This entry-level position requires knowledge of the hospital's services and effective communication skills to assist customers via phone and email.

Responsibilities

• Answer calls and respond to emails regarding customer inquiries.
• Handle customer inquiries both telephonically and by email.
• Manage and resolve customer complaints effectively.

Requirements

• Knowledge of Larkin Hospital general information and services.
• Ability to communicate effectively with customers.
• Basic problem-solving skills.