Customer Service Representative

Premier Health Partners - Clive, IA

Full-time - Mid Level

Clive, IA

Ambulatory Health Care Services

About the position

MercyOne Urgent Care is seeking a dedicated and compassionate healthcare professional to join our team. The role involves providing high-quality urgent care services to patients in a fast-paced environment, ensuring timely and effective treatment for a variety of medical conditions. The ideal candidate will be committed to patient care and possess strong clinical skills to handle diverse medical situations.

Responsibilities

• Provide urgent care services to patients of all ages.
• Conduct thorough patient assessments and evaluations.
• Administer treatments and medications as prescribed.
• Collaborate with other healthcare professionals to ensure comprehensive patient care.
• Maintain accurate and up-to-date patient records.
• Educate patients and their families on health management and preventive care.

Requirements

• Valid medical license to practice in the state.
• Experience in urgent care or emergency medicine preferred.
• Strong clinical assessment and diagnostic skills.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment.

Nice-to-haves

• Board certification in family medicine or emergency medicine.
• Bilingual skills are a plus.
• Experience with electronic health records (EHR).

Benefits

• Competitive salary and benefits package.
• Flexible scheduling options.
• Continuing education opportunities.
• Health, dental, and vision insurance.
• Retirement savings plan with employer matching.