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Zipp Express Llc. - Earth City, MO
posted 2 months ago
Full-time - Entry Level
Earth City, MO
Truck Transportation
About the position
The Customer Service Representative role at Zipp Express involves providing support in a fast-paced logistics and delivery environment. The position focuses on interacting with customers and drivers, handling inbound and outbound calls, and managing order placements in the dispatch system. This role is essential for ensuring smooth communication and operations within the company.
Responsibilities
- Answer inbound calls from customers and drivers.
- Accurately place orders in the dispatch system.
- Assist drivers and customers with inquiries and issues.
- Perform light office work as needed.
- Make outbound calls to schedule delivery appointments and update customers and end users.
Requirements
- Strong computer skills to utilize dispatch software and customer websites.
- Ability to multi-task and respond quickly in a fast-paced environment.
- Team player with good communication skills.
Benefits
- Health insurance
- Dental insurance
- Paid time off
