Sutherlandposted 7 months ago
$31,200 - $31,200/Yr
Full-time • Entry Level
Remote • Olympia, WA
Publishing Industries
About the position
The position at Sutherland involves providing customer service support while leveraging advanced technology and business process excellence. The role is designed for individuals who are problem solvers and goal-oriented, with a focus on delivering measurable results in a digital performance environment.
Responsibilities
- Provide exceptional customer service and support to clients.
- Utilize Microsoft Office tools to assist in daily tasks and communication.
- Engage in problem-solving to meet customer needs and goals.
- Participate in paid training programs to enhance skills and knowledge.
- Contribute to a positive team environment and support fellow team members.
Requirements
- Excellent verbal and written communication skills.
- Full-time availability to meet business needs.
- Strong problem-solving skills and a goal-driven mindset.
- Familiarity with Microsoft Office applications.
- Experience in customer service with strong multi-tasking abilities.
- High school diploma or equivalent.
Benefits
- Competitive hourly rate of $15/hour
- Medical, dental and vision benefits
- Paid training & PTO
- Advancement opportunities with 80% of frontline leaders promoted from within
- Additional pay incentives and monthly rewards & recognition programs
- Employee Discounts
- EAP & Health and Wellness programs including a personal trainer dedicated to Sutherland
