Customer Service/Retail Associate

Binson's Hospital Supplies - Royal Oak, MI

Full-time - Entry Level

Royal Oak, MI

Health and Personal Care Retailers

About the position

The Customer Service/Retail Associate at Binson's Hospital Supplies Inc. plays a crucial role in providing exceptional service to customers in a healthcare retail environment. This position involves engaging with customers, assisting with product inquiries, and ensuring a smooth transaction process while maintaining a clean and organized store. The role is ideal for individuals looking to start their career in customer service within the healthcare industry.

Responsibilities

• Welcoming and engaging customers as they enter the store
• Assessing customer's needs and assisting with product inquiries
• Operating the POS and processing payments
• Obtaining written orders from physicians, verifying insurance, and generating orders
• Cleaning and restocking the store throughout your shift
• Requisitioning of product
• Answering phones for sales floor calls and assisting customers
• Entering patient information in the computer system

Requirements

• High school diploma or GED
• Excellent communication skills
• Outstanding customer service skills
• Organizational skills
• Leadership skills

Benefits

• Paid training
• Paid holidays
• Health insurance
• Dental insurance
• 401(k)
• Vision insurance
• Opportunities for advancement
• Life insurance