Customer Service Sales Associate

The Hertz Corporation - Newport Beach, CA

Full-time

Newport Beach, CA

5,001-10,000 employees

Rental and Leasing Services

About the position

The Customer Service and Sales Associate at Hertz is responsible for consulting with customers regarding their rental needs, maximizing revenue opportunities by actively promoting products and services, and ensuring exceptional customer service. This role requires strong communication skills, the ability to build relationships, and effective multitasking to upsell and address customer objections.

Responsibilities

• Consult with customers on their Hertz rental needs.
• Maximize revenue opportunities by offering products and services.
• Overcome customer objections to ensure satisfaction.
• Provide world-class customer service and sales support.

Requirements

• Strong oral and written communication skills.
• Ability to build relationships with customers.
• Strong multitasking abilities.
• Capability to upsell and overcome objections.
• High level of ownership, accountability, and initiative.

Benefits

• 401(k) matching
• Adoption assistance
• Dental insurance
• Employee assistance program
• Gym membership
• Health insurance
• Opportunities for advancement