Customer Service Sales Associate

$27,040 - $27,040/Yr

Express Employment Professionals - Jacksonville, NC

Part-time - Entry Level

Jacksonville, NC

Administrative and Support Services

About the position

The Customer Services Sales Associate position at Express Employment Professionals in Jacksonville, NC, is essential for managing daily operations, providing customer service, and overseeing printing projects. This role involves direct interaction with customers, handling sales transactions, and supporting bookkeeping tasks, with opportunities for bonuses and commissions.

Responsibilities

• Assist customers with print project consultations and guide them through available services and options.
• Write up and process customer orders accurately and efficiently.
• Provide friendly and knowledgeable support to ensure customer satisfaction.
• Coordinate and oversee print jobs from start to finish, ensuring timelines and quality standards are met.
• Communicate with customers on project progress, delivery timelines, and any necessary adjustments.
• Handle transactions, count cash, and prepare daily bank deposits.
• Support part-time bookkeeping duties, including tracking invoices, updating records, and reconciling accounts.

Requirements

• Proven experience in customer service, sales, or a related role.
• Strong interpersonal and communication skills.
• Detail-oriented and organized, with an ability to manage multiple projects simultaneously.
• Basic understanding of accounting and bookkeeping principles is preferred.
• Comfortable handling cash and managing financial transactions.
• Must be able to pass background check and drug testing requirements.

Benefits

• Opportunity to earn bonuses and commissions.