Customer Service Sales Associate

$31,200 - $33,280/Yr

Ace Cash Express - Norfolk, VA

Full-time - Entry Level

Onsite - Norfolk, VA

1,001-5,000 employees

Credit Intermediation and Related Activities

About the position

The Customer Service Sales Associate at Ace Cash Express plays a crucial role in providing exceptional customer service and facilitating various financial transactions. This position focuses on building lasting connections with customers, educating them about products and services, and ensuring a secure and efficient store environment. Associates are expected to work independently while managing multiple tasks and transactions throughout their shifts.

Responsibilities

• Educate customers on products and services
• Listen to customer needs and provide appropriate solutions
• Maintain store security and ensure a safe environment
• Provide card services to customers
• Process MoneyGram transactions
• Complete Bill Pay transactions
• Cash checks for customers

Requirements

• 1+ year of cash handling experience
• 1+ year of retail experience
• High School Diploma or equivalent
• Sales experience
• High-energy to effectively multi-task and manage numerous transactions
• Positive, customer service-driven attitude
• Strong communication skills
• Ability and desire to work independently with little to no supervision
• Availability to work 3-4 days per week for 10-12 hour shifts

Nice-to-haves

• Bilingual (Spanish/English)

Benefits

• Signing Bonus
• Flexible Schedules
• Holiday Pay
• Training
• Sales Incentives
• Career Paths
• 401K
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Paid Time Off