Customer Service/Sales Associate

$31,200 - $31,200/Yr

Paddletek Pickleball LLC - Niles, MI

Full-time - Entry Level

Niles, MI

About the position

We are seeking a dedicated and enthusiastic Customer Service/Sales Associate to join our team at Paddletek Pickleball LLC. This full-time position is crucial for ensuring a positive customer experience by providing exceptional service and support. The ideal candidate will engage with customers, process transactions, conduct product demonstrations, and maintain a clean work environment while collaborating with team members to achieve sales goals.

Responsibilities

• Engage with customers to understand their needs and provide appropriate solutions.
• Process transactions accurately using POS systems, including cash handling.
• Conduct product demonstrations to educate customers about features and benefits.
• Assist customers with inquiries regarding products, services, and promotions.
• Maintain a clean and organized work environment while ensuring all merchandise is displayed properly.
• Collaborate with team members to achieve sales goals and enhance customer satisfaction.
• Handle customer complaints professionally, resolving issues promptly to ensure customer loyalty.
• Utilize basic math skills for accurate transaction processing and cash handling.

Requirements

• Previous experience in customer service or retail sales is preferred.
• Familiarity with POS systems and basic math operations is essential.
• Experience in sales or conducting product demos will be beneficial for this role.
• A strong commitment to delivering high-quality customer service in a fast-paced environment is required.

Benefits

• Health insurance
• Dental insurance
• 401(k)
• Paid time off
• Vision insurance
• 401(k) matching
• Employee discount